Progressive

California Consumer Privacy Act Supplement

This Supplement ("Supplement") applies only to California residents. It describes our collection and use of Personal Information that is subject to the California Consumer Privacy Act ("CCPA") and your rights under that law. This Supplement does not apply to information that is exempt from or otherwise unregulated by CCPA.

Personal Information we may collect and the purposes for which we may use it

"Personal Information" is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with a particular consumer (a natural person who resides in California) or household in California. We collect some or all the following categories of Personal Information about you and your household:

Our Personal Information practices

This section describes our practices with respect to Personal Information. For each category of Personal Information that we collected about consumers and may collect about you and your household, we describe the categories of (1) sources from which the Personal Information has been collected from and (2) Third Parties with whom the Personal Information has been shared.

Identifiers

Sources collected from:

Third parties shared with:

CCR Categories

Sources collected from:

Third parties shared with:

Protected Classification Characteristics

Sources collected from:

Third parties shared with:

Commercial Information

Sources collected from:

Third parties shared with:

Internet or Other Electronic Network Activity Information

Sources collected from:

Third parties shared with:

Geolocation Data

Sources collected from:

Third parties shared with:

Sensory Data

Sources collected from:

Third parties shared with:

Professional or Employment-Related Information

Sources collected from:

Third parties shared with:

Education Information

Sources collected from:

Third parties shared with:

Inferences

Sources collected from:

Third parties shared with:

We also may collect Biometric Information about you or your household.

We have disclosed each category of Personal Information to one or more third parties for a business or commercial purpose. The business or commercial purposes for which we collected each category of Personal Information and the purposes for which we will use the Personal Information that we collect about you and your household may include the following:

We have disclosed for a business purpose all of the categories of Personal Information listed above.

Your rights to know and delete

To the extent provided by law, up to twice per year, you may request that we disclose to you free of charge:

To the extent provided by law, you may request that we delete Personal Information that we collected from you.

To exercise the rights described above, please mail your request using the form at https://www.progressive.com/content/pdf/support/privacy/CCPA_CustomerRequest_Form.pdf to the Privacy Policy Team, P.O. Box 6807, Cleveland, OH 44101-1807. You also may call us at 1-855-955-0742 to request the form and for assistance with it. If you want us to disclose specific pieces of Personal Information that we collected about you or delete Personal Information that we collected from you, you also must provide us with a copy of the front and back of your driver's license or other government-issued identification card.

Your rights regarding the sale of your Personal Information

We will not sell information about you. You do not need to tell us to refrain from selling your information.

Nondiscrimination

We may charge a different price for goods or services if the difference is reasonably related to the value of your Personal Information. We will not otherwise discriminate against you for exercising your rights under the CCPA.

Verifying requests

When you ask us to disclose specific pieces of Personal Information to you or to delete Personal Information we obtained from you, we will verify that you are the consumer about whom we have collected the Personal Information. We will do this by matching identifying information provided by you to Personal Information about you that we have on file, when possible. If we do not have enough information to do this matching, we may try to call you to verify your identity. Examples of information you may be asked to provide during such calls include your name, address history, and information about your interactions with us.

How an agent can make requests on your behalf

You may designate an agent to make requests on your behalf under the CCPA. To make such a request, your agent must obtain a request form by calling us or visiting https://www.progressive.com/content/pdf/support/privacy/CCPA_DesigneeRequest_Form.pdf. The agent must mail the form to the Privacy Policy Team, P.O. Box 6807, Cleveland, OH 44101-1807 with proof of a power of attorney from you or your signed permission authorizing the agent to make the request for you. If the agent requests disclosure of specific pieces of personal information or deletion of personal information, the agent also must send us a copy of the front and back of your driver's license or other government-issued ID card. If the agent does not provide us with proof of power of attorney, we may contact you to directly verify with you your identity and that you gave the agent permission to submit the request.

Questions and concerns

If you want to access this notice in a different format because of disability, or if you have any other CCPA questions or concerns, you may call us at 1-855-955-0742.

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